Building A Foundation For Effective Feedback

• Introduction And Course Overview

• Trust And Rapport – The Cornerstone Of Effective Feedback

• Cultivating A Feedback-Positive Culture

 

Mastering The Art Of Feedback Delivery

• The SBI Model: Situation-Behavior-Impact

• Choosing The Right Setting And Timing

• Specificity Is Key: Concrete Examples And Actionable Steps

 

Refining Your Feedback Delivery

• Acknowledging Strengths And Celebrating Progress

• Supporting Self-Assessment And Continuous Improvement

 

Putting It All Together: Practice And Application

• Role-Playing Scenarios And Personalized Feedback

• Leading By Example: Setting The Tone For Feedback