Strong teams don’t happen by chance—they’re built with intention.
Whether your team is navigating communication gaps, struggling with feedback, or ready to sharpen their customer service approach, I offer hands-on training experiences that spark growth, connection, and collaboration.
From DiSC® Workshops that strengthen self-awareness and team dynamics, to customer service trainings that build a truly customer-centric mindset—these programs are designed to create lasting impact.
You’ll also find a course focused on giving effective feedback (even to the team members who resist it!) and improving how your team communicates and collaborates day-to-day.
👇 Book a Team Training Call
Beverly Hathorn Consulting is committed to helping our clients build a successful program that will delight and engage employees, build customer loyalty, and improve their reputations. Strategic Customer Care Measurement Consultants, LLC operates as Beverly Hathorn Consulting.
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