Return & Refund Policy

At Beverly Hathorn Consulting, our goal is to provide exceptional consulting services designed to transform your customer success strategies and processes. Due to the nature of our consulting work, **all purchases and payments are final, and we do not offer refunds or returns.** 

Why We Don’t Offer Refunds:

Customized Service Delivery:  Each engagement is tailored to meet the unique needs of your business, and significant time and resources are invested upfront. 

Immediate Value: Our insights, strategies, and materials begin delivering value as soon as they are shared. 

Commitment to Results: We are committed to helping you achieve your goals and will work with you to address any concerns or challenges during the process. 

Need Assistance? Let’s Make it Right. 

If you encounter any issues or feel the service is not meeting your expectations, please contact us immediately at [email protected].  We are here to collaborate and find a solution that ensures you receive the best possible outcomes. 

Thank you for trusting us to support your business’s success. Your satisfaction is our priority, and we are committed to providing value every step of the way.